Iwatch wont turn on

Question

Level 1

13 points

Iwatch wont turn on

My apple Iwatch screen is black and unresponsive. I have poked all the buttons. I tried a reset by holding the side button for ten seconds or even 30. No apple logo showed. I charged it for multiple days. One day with one apple wall wart the other with another apple wall wart. (Both of which do work and charge all my other apple devices.) Iwatch is slightly warm as if it's charging. Checked the cable and no wear is visible. No damage is apparent on the watch itself. Iphone (perviously paired with it) can no longer connect to it via bluetooth. I am out of ideas

Iwatch Details:

Version 2.2.1 (13V420)

Model MJ2T2LL/A

iphone:

Vers 9.3.2

Model Iphone 6s Plus

Apple Watch, iOS 9.3.2

Posted on Jun 14, 2016 5:03 PM

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Answer 1

Jonathan UK

Level 10

164,021 points

Jun 14, 2016 11:25 PM in response to lilfrenzy

Hi

Try force restarting your watch: press and hold both the side button and Digital Crown (ie both side buttons) for around 10 seconds, until you see the logo.

If that does not help, next try charging your watch for around 2.5 hours, making sure that you follow the charging instructions here:

Check your battery and charge your Apple Watch - Apple Support

After that time, if your watch has not already restarted automatically, remove it from the charger and:

- Try restarting it (by pressing and holding the side button until you see the Apple logo).

- Next try force restarting it again.

More information:

If your Apple Watch doesn't respond or won't turn on - Apple Support

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Answer 2

Jul 23, 2016 4:33 AM in response to lilfrenzy

That happened to mine. After taking with tech support, and trying all the different steps to revive it, I had to take it to the Apple store. Fortunately I still had 2 weeks of coverage under the 1-year warranty. They had to replace it. Unfortunately I could get any information as to what cause the "death" of the iWatch.

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